Privacy Policy

Last updated: July 20, 2026

TOVELIN manages this website, store, and all associated services, tools, and content to offer you a secure and seamless shopping experience (the "Services"). Our store is hosted on Shopify, which allows us to deliver these Services to you. This Privacy Policy explains how we gather, utilize, and share your personal data when you access our site, make a purchase, or interact with us. Should there be any contradiction between our Terms of Service and this Privacy Policy, this document takes precedence regarding the handling of your personal data.

Please review this Privacy Policy carefully. By accessing or using our Services, you agree that you have read and understand how we collect, use, and share your information as outlined below.

Personal Information We Collect

When we mention "personal information," we mean data that can identify you or be reasonably linked to you. This does not include anonymous or de-identified data. Depending on your interactions with us, your location, and applicable laws, we may collect the following categories of data:

Contact Information: Your name, billing and shipping addresses, phone number, and email address.
Financial Details: Payment card numbers, financial account details, transaction specifics, and payment confirmations.
Account Data: Your username, password, security questions, and personal store preferences.
Transaction History: Products you view, add to your cart or wishlist, purchase, return, or cancel.
Communication Records: Any details you share when contacting our customer support team.
Device Data: Your IP address, browser type, network information, and unique device identifiers.
Usage Metrics: Information on how you navigate and interact with our Services.

Where We Get Your Information

We gather this personal data from several sources:

Directly from you: When you register for an account, place an order, or reach out to our team.
Automatically: Via cookies and similar tracking technologies when you browse our website or use our Services.
From service providers: Third parties that help run our backend technology and process data on our behalf.
From business partners and other third-party collaborators.

How We Use Your Data

We utilize your personal information for the following business purposes:

Delivering and Improving Services: To fulfill your orders, process payments, manage your account, arrange shipping, handle returns, and personalize your shopping experience (like suggesting relevant products). This also helps us improve how our store functions.
Marketing and Advertising: To send you promotional emails or messages, and to display targeted ads across the internet based on your browsing and purchase history.
Security and Fraud Prevention: To authenticate users, secure payments, and investigate suspicious, fraudulent, or illegal activities. Please remember to keep your account login details secure; contact us immediately if you suspect your account has been compromised.
Customer Communication: To answer your questions, provide excellent support, and maintain our relationship with you.
Legal Compliance: To respond to lawful requests from authorities, enforce our store policies, and participate in any necessary legal proceedings.

How We Share Your Data

We may share your personal information with trusted third parties under specific circumstances, including:

With Shopify and other operational vendors (such as payment processors, fulfillment centers, customer support tools, and data analytics providers).
With marketing partners to deliver targeted advertising. Depending on your region, you may have the right to opt out of us sharing your data for these targeted ads.
When you explicitly consent or direct us to share information, such as through social media integrations.
With our corporate affiliates or within our business group.
During business transitions (like a merger or bankruptcy), or to comply with legal obligations, enforce our Terms of Service, and protect the rights and safety of TOVELIN and our customers.

Our Relationship with Shopify

Our store is powered by Shopify. They process your data to help us operate and improve the Services. Your information is shared with Shopify and may be transferred internationally. Shopify also uses certain data across their network of merchants to improve their overall platform features. For more details on how Shopify handles data, you can review the Shopify Consumer Privacy Policy.

Third-Party Links

Our website may contain links to external sites not operated by us. We do not control these third-party platforms and are not responsible for their privacy or security practices. We encourage you to review their policies before sharing any personal data.

Children's Privacy

Our Services are not designed for children under the age of majority, and we do not knowingly collect their data. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion. We do not sell or share the data of individuals under 16.

Security and Data Retention

While we strive to protect your data, no system is entirely secure, and we cannot guarantee absolute protection. Avoid sending highly sensitive information through unsecure communication channels. We will keep your personal data only as long as necessary to maintain your account, fulfill our legal duties, and resolve disputes.

Your Privacy Rights

Depending on where you live, you may have the right to:

Access/Know: Request a copy of the personal data we hold about you.
Delete: Ask us to erase your personal information.
Correct: Fix inaccurate details in your profile.
Portability: Transfer your data to another service provider.
Opt-Out: Decline targeted advertising or the "sale/sharing" of your data. If you use a Global Privacy Control signal, we will automatically treat it as an opt-out request where applicable. (Learn more at https://globalprivacycontrol.org/).
Manage Communications: Unsubscribe from marketing emails at any time using the link provided in our messages.

If you reside in the UK or European Economic Area (EEA), you also have the right to object to processing, restrict processing, or withdraw your consent at any time.

To restrict Shopify's ad services from using your data, visit https://privacy.shopify.com/en.

Complaints

If you have concerns about how we handle your data, please contact us. You may also have the right to appeal our decisions or file a complaint with your local data protection authority.

International Data Transfers

Your personal information may be transferred to and processed outside of your home country, including in the United States. For users in the UK or EEA, we rely on approved mechanisms like Standard Contractual Clauses to ensure your data remains protected during international transfers.